Last updated: 2024-01-31

Thank you for visiting Wrapiano.se. This Privacy Policy and Cookie Policy outlines how we collect, use, and safeguard your personal information on our website. Please read the following carefully to understand our practices regarding your data and how we will treat it.

1. Information We Collect

1.1 Personal Information

When you visit Wrapiano.se, you may provide us with certain personal information, such as your name, email address, phone number, and address when placing an order or contacting us.

1.2 Automatically Collected Information

We use Google’s WordPress plugin to monitor data and use cookies on our website. This includes information about your device, IP address, browser type, and browsing behavior on our site. Cookies help us improve user experience, remember orders, and enhance the functionality of the website.

2. How We Use Your Information

2.1 Order Processing

We collect personal information to process and fulfill orders placed through our WooCommerce store. This includes order confirmation, delivery details, and communication regarding your purchase.

2.2 Website Optimization

We use automatically collected information for website analytics, helping us understand user preferences, improve content, and enhance the overall user experience on Wrapiano.se.

2.3 Customer Support

Our website features a chatbot powered by the ChatGPT API to provide customer support. Information shared during these interactions is used solely for addressing your queries and improving our services.

2.4 Marketing and Advertising

We run Google Search Ads to promote Wrapiano.se. If you provide consent, we may use your contact information for marketing purposes, such as sending newsletters and promotional offers. You can opt out of these communications at any time.

3. Data Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage and encryption.

4. Third-Party Services

We may share your information with trusted third-party service providers, such as payment processors and shipping companies, solely for the purpose of fulfilling your orders and improving our services.

5. Your Choices

You have the right to review, update, or delete your personal information. You can also opt out of marketing communications. Please contact us at kontakt@wrapiano.se for any privacy-related requests.

6. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and the date of the last update will be modified accordingly.

7. Contact Information

If you have any questions, concerns, or requests regarding this policy, please contact us:

Thank you for trusting Wrapiano.se with your information.